How to Get Support

Here is a general reference for how to reach out for support at Datalounges and some information about where to get the help you may be looking for. 

Selecting the correct support channel for your request will get you the help and information you are looking for quickest. Your support request however, is always our top priority. Regardless of the support channel you choose – Datalounges team is committed to finding a solution for you quickly and reliably.

General queries about products or services

If you are looking for general information about Datalounges products or services, it is recommended you get in touch with the sales contacts at Datalounges, send an email to sales[a]datalounges.com or leave a message at the chat window

Invoicing, or company related information

Please contact directly Kim Aaltonen at kim.aaltonen@datalounges.com, or leave a message at the chat window with your contact information

Hosting or Product Support requests

If your service is not performing appropriately or you are experiencing problems with your service that need Datalounges attention:

Contact us

Please contact your support engineer via phone. Phone support is available during office hours 8-16

Email robots are always online at support@datalounges.com

We are offering personal support channel also, ask more: sales@datalounges.com

Contact us for more information about support options.